The Change Management process caters to the following aspects:

Change initiation. An RFC is recorded. The request includes the proposed change, change category, and any other supporting details.

Change review. The RFC is then reviewed to determine the impact of the requested change, risks involved and priority to the RFC is assigned as urgent, high, medium, or low priority. This process ensures the RFC is complete and practical, and the change management log  is updated. 

Change approval and scheduling. A satisfactorily completed RFC with a properly identified category and priority require approval the change advisory board (CAB). The CAB is a group of stakeholders representing various business entities and interests. If the change is approved, the CAB sets a preliminary schedule for implementing the requested change.

Planning, developing, testing, and implementing. Once approved, scheduled, and documented, the RFC goes to the change owner, who is responsible for implementing the requested change.

Change verification. The Change is verified whether the change owner has successfully implemented the changes.

FDSC uses in house built “Action Tracker” for Change Management.